點(diǎn)評(píng)2： 這個(gè)回答可能更符合多數(shù)申請(qǐng)人的實(shí)際情況： 有成就， 也有失敗。

　　19. What pressures did you have in your last job and how did you manage them? 你工作中有什么壓力， 你是怎么樣應(yīng)付的?

　　問(wèn)題分析： 平庸的人往往感受不到壓力， 有能力的人往往在工作中遭遇很大的壓力， 同時(shí)， 他們處理壓力的方法也是相當(dāng)積極有效的。

　　回答示范1： In my current job, most pressure comes from the high sales target. It’s extremely difficult to meet the target because it’s a 30% increase over the sales of last year, and the sales of last year were already quite high. However, I can manage this pressure well because although I can’t meet the sales target, my sales abilities have never been challenged by my boss and others. Six out of seven sales reps can’t meet the target this year and I am actually quite close to it.

　　點(diǎn)評(píng)1： 雖然該申請(qǐng)人沒(méi)有說(shuō)出具體的應(yīng)付壓力的辦法， 但是他告訴面試官他并不受壓力所困， 因?yàn)樽约旱哪芰υ缫呀?jīng)被公認(rèn)。這是一個(gè)很自信的回答。

　　回答示范2： Well, I have to meet deadlines in my current job. Some projects have a very tight schedule, and even if we do a lot of over time work it’s still hard to meet the deadline. This gives me a lot of pressure. Usually I manage the pressure by communicating honestly with my boss. If he can understand me I feel relaxed.

　　點(diǎn)評(píng)2： 非常入情入理的回答。做技術(shù)工作的人員通常為了趕項(xiàng)目而熬通宵， 而如果熬通宵也不能如期交付項(xiàng)目的話， 勢(shì)必會(huì)造成心理壓力。爭(zhēng)取老板的理解， 的確是緩解壓力的好辦法。

　　回答示范3： There are many emergencies in my current job, you know, customer challenges, unexpected orders. As the customer service officer with the longest experience I am usually put in charge of handling emergencies， you know, like a firefighter. This gives me lots of pressure because I can’t let my boss down. I could handle these pressures well, partly because I’m used to them.

　　點(diǎn)評(píng)3： 這是個(gè)超級(jí)棒的回答， 它變相地告訴面試官， 自己是最資深的客戶服務(wù)代表， 因此總是被派做“消防隊(duì)員”， 自然要面臨很大壓力。而自信， 是對(duì)付壓力的最好辦法。

　　20. Sometimes a work assignment requires frequent travel. How do you feel about the prospect of frequent travel? 有時(shí)候工作需要你經(jīng)常出差， 你怎么看?

　　問(wèn)題分析： 如果你興高采烈地說(shuō)： “哦， 出差是免費(fèi)旅游的好機(jī)會(huì)呀!”面試官只能啞然失笑或者苦笑， 因?yàn)槟闾煺媪耍?對(duì)于絕大多數(shù)人來(lái)說(shuō)， 出差絕對(duì)不是“美差”而是“苦差”。所以， 在這個(gè)問(wèn)題上， 面試官要捕捉的信息點(diǎn)有兩個(gè)： 第一， 這個(gè)家伙成熟了沒(méi)有?他對(duì)于這份職位本身的缺陷有沒(méi)有心理上的準(zhǔn)備?第二， 這個(gè)家伙到底會(huì)采用什么樣的方法， 避免出差損害了自己的身體健康， 并令精神萎靡不振?所以說(shuō)， 面試官不想聽大話和空話， 他要聽的是一些實(shí)實(shí)在在的小措施， 能夠讓你常出差而不會(huì)太辛苦。

　　回答示范1： I traveled a lot in my last job. I traveled almost every week. As far as I know, this job requires travel, but not every week. So it wouldn’t be worse than my last one.

　　點(diǎn)評(píng)1： 以事實(shí)來(lái)回答質(zhì)疑， 永遠(yuǎn)是最上策。

　　回答示范2： I am very lucky that I can eat and sleep very well on trips. I’ve never been carsick, and even when sitting on a train I can sleep well. So, I never need to worry about frequent traveling.

　　點(diǎn)評(píng)2： 這是個(gè)很踏實(shí)很中肯的回答。有很多女性在出差的時(shí)候神經(jīng)衰弱， 面有菜色， 凄慘無(wú)比， 老板當(dāng)然希望你能夠在出差時(shí)吃好、 睡好、 精神好。

　　回答示范3： I don’t worry about frequent travel because my daughter is taken care of by my parents, who are both well-educated scholars. It is not a big deal for them to educate a two-year-old little thing.

　　點(diǎn)評(píng)3： 有家庭有小孩的申請(qǐng)人要主動(dòng)告訴面試官自己是如何處理家庭和工作的關(guān)系的。這是一個(gè)很博得人好感的回答， 有教授級(jí)的老爸老媽來(lái)帶自己兩歲的小家伙， 還有什么后顧之憂呢?

　　21. Most employees and bosses have some disagreements. How did you react to these disagreements in your last job? 很多雇員都和老板有意見相左的時(shí)候， 在上一份工作中， 你是如何處理和老板意見不同的情況的?

　　問(wèn)題分析： 這個(gè)問(wèn)題通常會(huì)提給有幾年工作經(jīng)驗(yàn)的申請(qǐng)人。在這個(gè)問(wèn)題上， 面試官希望捕捉的信息點(diǎn)是： 第一， 他是一個(gè)有主見的人， 還是一個(gè)唯老板之命是從的人?第二， 他是更信任自己的老板， 還是更信任自己?第三， 在真正意見相左的時(shí)候， 他是否能夠高效地解決問(wèn)題?

　　回答示范1： My last boss was very democratic. He always listened to our opinions and gave us enough opportunities to defend them. So we never had any trouble communicating with each other when having disagreements.

　　點(diǎn)評(píng)1： 這個(gè)回答體現(xiàn)了對(duì)老板的贊賞。感恩， 是很令人欣賞的一種素質(zhì)。

　　回答示范2： When I have disagreements with my boss, my first reaction is to double-check my opinions. My boss is an expert and he’s been proven right most of the time. If I do believe I’m right or partially right, I provide my boss with a detailed report listing all facts and numbers to prove my opinion. Because my boss is extremely busy, I need to make the report simple but powerful, to help him make the decision.

　　點(diǎn)評(píng)2： 這個(gè)回答體現(xiàn)出了該申請(qǐng)人的兩個(gè)優(yōu)點(diǎn)： 第一， 在意見不合的情況下， 他首先會(huì)信任自己的老板， 檢視自己的意見。第二， 他會(huì)以事實(shí)和詳細(xì)的數(shù)據(jù)來(lái)支持自己的觀點(diǎn)， 幫助工作繁忙的老板做出決策。善哉!

　　四、 Position and Company 關(guān)于所申請(qǐng)職位和公司的問(wèn)題

　　22. Why did you select this company? 你為什么要選擇這間公司?

　　回答示范1： Mars is an ideal employer for almost every fresh graduate, partly because the starting salary is very competitive, hehe. But more importantly, Mars is well known for designing career paths for employees. And, I have a personal reason when selecting Mars: my cats love Whiskas (偉嘉貓糧)! My mom is a big fan of cats, so am I, and we’ve been buying Whiskas for our cats “Pipi” and “Lulu” for over five years!

　　點(diǎn)評(píng)1： 這個(gè)回答體現(xiàn)了該申請(qǐng)人的兩個(gè)特點(diǎn)： 第一， 他很誠(chéng)實(shí)地告訴面試官， 應(yīng)屆畢業(yè)生當(dāng)然對(duì)Mars趨之若鶩; 第二， 他因?yàn)閻圬埗鴲蹅ゼ呜埣Z， 再因愛偉嘉貓糧而愛Mars。